State Farm® Insurance Agent Jeff Evans
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Solomon Smith
March 12, 2024
"Randomly changed my policy to charge me insurance on a vehicle I did not own."
Brittany Wisker
March 3, 2024
"We have had our insurance with Jeff Evans for over a decade. Our business vehicle, personal vehicles and our life insurance is through them. Cindy is by far the best. Thank you for always taking care of our needs and making it a breeze."
"Thank you Brittany! We appreciate you and your family! "
cindy mercieri
January 28, 2024
"OUTstanding staff!!+ OUTSTANDING service!!"
"Thank you so much! We appreciate them greatly! We have 3 employees who have each been with our agency over 20 plus years! They are part of our great foundation! "
Diana
January 26, 2024
"Customer service is great"
"Thank you so much for the 5 star review we greatly appreciate it "
Donna Macmahon
January 7, 2024
"My insurance keeps going up and they did not help me when the last hurricane hit. Awful"
"We are sorry that rates and claims are out of the agents control. We do appreciate you as our customer and do our very best to be understanding of our customers. "
Catie Walker
November 3, 2023
"Darcy was extremely helpful"
"Thank you for giving her a 5 Star Review she’s great we agree "
Troy Tennant
October 5, 2023
"30 yr customer Very pleased all around. Super attentive"
"Thank you Troy! We appreciate your 30 years as a loyal customer "
DAVID MERRICK
October 1, 2023
"Received excellent service from the reception all sorted."
"Thank you so very much for leaving us a 5 Stare review! We appreciate you "
Patricia Aucutt
September 8, 2023
"Very informative and helpful. Great agents!"
"Thank you so much happy you’re are please with the agents in our office. "
Bill Hatcher
August 21, 2023
"I am Traveling in North Carolina from June thru mid-October and realized my automobile policies were due and when logging in saw two other policies were past due. On Sat 8/19/2023 I went on-line and paid the Umbrella ($605 ) however on Monday the bank did not show the payment deducted. I called the Jeff Evans office and spoke with MS Linda Ostrosky, who was extremely courteous and helpful in getting me straightened out and up to date with all policies. Linda was very patient with me and very thorough in going over everything and making sure we had it correct. I promise to do better. I have made a chart outlining when each of my 9 policies are due and will keep up to date. THANK YOU, LINDA OSTROSKY, and thank you Jeff Evans Insurance. Bill Hatcher 4429 S. Atlantic Ave Ponce Inlet, FL 32127"
"Thank you Bill for the wonderful review we also appreciate Linda tremendously. She’s been with us over 23 years and are so thankful for her. We appreciate your longtime business with our agency thank you! Jeff and Cindy "
Keiaira Hives
March 23, 2023
"Shelley really explained what is required for me to get the student discounts I would need to make my car insurance affordable for my mother. She's very patient and helpful."
"Thank you so much 😊 "
Amiah Hives
March 22, 2023
"My experience with Shelley was extremely positive. She was very helpful and went the extra mile to make everything out for me."
"Thank you for the great review for Shelley she’s a great asset to us! "
Charesse W
March 22, 2023
"Amazing service! Shelly was immediately there for me when I called in crying about my 60% rate increase! She’s very knowledgeable and understanding!"
"Thanks for the 5 Star review "
Dexter Skinner
March 14, 2023
"Súper fast and efficient to work with. Nothing but the best. Highly recommended."
"Thank you so much for the 5 Star review! We appreciate your feedback and your business! "
Heather Santora
March 10, 2023
"I have been with Jeff Evans State Farm for about 30 years. My parents started with them when they first opened. My daughter now has her insurance through them. They are great I always get any questions I have answered within a timely manner. My bills are always easy to read and never go up unless of course they have a rate increase but that’s expected with anything. I would recommend this company to any and everyone. Give them a shot you won’t be disappointed."
"Thank you so much Heather for the wonderful review! We appreciate your family very much for all the years with our agency. "
Yannick Bastien
February 21, 2023
"Shelley is awesome and always very responsive. Thank you for all that you do!"
"We appreciate your review of our team member Shelley certainly does an awesome job! "
Judy Bank
February 6, 2023
"Best customer service ever! Linda has been going above and beyond for me at Jeff Evans for years! Give that woman a raise!"
"Thank you for your years of business with our agency and the 5 Star review for Linda! We appreciate her greatly with her 23 years she’s a huge part of our success."
Kaesha Hagan
January 30, 2023
"I have been with Jeff Evans State Farm for a few years now and they have always been great. Recently, I have been working with Taylor Campbell and she has been WONDERFUL! She responds quickly and is always so helpful. Overall, this office has never let me down, thank you!"
"Thank you for rating our office and team member Taylor with a 5 star review we greatly appreciate it."
Rebecca Ann
January 30, 2023
"Shelley Weaver, is the most amazing Insurance Agent/Associate @ Jeff Evans State Farm Port Orange office. She goes above and beyond to help her clients and my experience with her has always been so enjoyable and informative. Shelly not only makes me feel safe by reviewing my coverages but she also strives to save me money and offing coverages at a competitive price. She is a asset to Jeff Evans State farm."
"Thank you for the great review and compliment of Shelley! We agree she’s a great asset to our agency!"
Matthew Vondrus
January 26, 2023
"Shelley Weaver was fantastic. We were in a bit of a crunch after FrontLine dropped us after a $6,000 claim due to a broken water line. Shelley worked quickly and diligently to get us the best coverage from a new company. Her speed in getting us a new policy took a huge weight off my wife and I who were beginning to stress when our former agent took 3 weeks to just come up empty handed. It really was down to the wire and Shelley came through. She also explained the policy so understood what we were getting and what coverage we actually have."
"Thank you for your confidence and your review of Shelly we greatly appreciate it."
Denise Ulven
January 20, 2023
"Taylor Campbell is the best representative at this State Farm location. She knows how to complete a request in a timely manner and she pays attention to detail. She saves me time by being efficient. I appreciate her efforts."
"Thank you for the nice compliment for Taylor! She is a great asset to us!"
Johnene Herrold
December 15, 2022
"Nice people. Easy parking. Been with State Farm for atleast 30 years."
"Thank you so much for years of loyalty to our agency."
Jamie Liska
December 2, 2022
"I was a member here for over 4 years and when I changed addresses I was not made aware this would greatly increase my payments to almost double what I was paying. After attempting to contact this agency for weeks (yes I know there was a hurricane...because this was the agents excuse...but that doesn't mean you cannot return/send an email) I called ANOTHER 2 times because my payment was due and the woman that I finally got ahold of had an attitude with me. I explained that this was a huge price increase and she did not even attempt to help me with ways I could save on my policy (safe drivers app, cutting UIM, etc). Very disappointed. Thankfully I found a different State Farm agent that was willing to help."
"Sorry Jaime when you change addresses the rates are based on zip code. It’s customary that we notify customer when we change the address in our office vs online but we don’t always get asked to quote the new rate unless asked. Yes the two Hurricanes kept all insurance offices busy in areas hit the hardest as we were so we are sorry if you did not get responses as quickly as you should have. We’re happy you were able to transfer to an agent closer to your new location."
Shannon Flint
November 17, 2022
"excellent people!! always helping any way they can!!"
"Thank you so much Shannon! We are proud of our hard working team!"
Eric Houle
October 24, 2022
"Talk about a lack of communication. They just dont care here. Couldn't take it anymore and finally have to find a different agent. Today they claim to have just received an email I sent several days ago. When I stated this lack of communication is the exact reason why I left, the representative's tone became unpleasant and she couldn't get off the phone fast enough."
"Mr.Houle, we have been in business 51 years now and rarely have complaints. We are sorry if you felt we did not communicate well with you as we don’t typically have that complaint. We do not cancel policies based on emails as we get 100’s of emails daily and work then in order. The time frame you state we did not allegedly receive respond to your email request to cancel your policy was during a very hectic time handling over a 1000 claims from Hurricane Ian so our email system was bombarded. We do appreciate our customers always but man power isn’t always possible with catastrophic periods of time. You state, our team member couldn’t get off the phone fast enough as we advise them to end conversations when combative conversations from a customer can not be respectful."